Privacy Policy
LAST UPDATED: [INSERT DATE]
At Black Bear Wines & Spirits of Westport, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, and what choices you have regarding our use of your information.
On this page we describe the following:
- The information we collect
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use, and distribution of the information
- The kind of security procedures that are in place to protect against the loss, misuse, or alteration of information under our control
Information Collection and Use
Black Bear Wines is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Black Bear Wines collects information from our customers at several different points on our website.
Registration
No registration is required to use this website, although a customer may create an account prior to making a purchase. During account creation, a customer is required to provide their name, email address, zip code, and a password. This information is used to contact our customers about services on our site in which they have expressed interest, and to verify that the customer is of legal drinking age.
Newsletter Subscription and Black Bear Wines Club Membership
We collect your name and email address when you subscribe to our email newsletter. This information is gathered to make your overall shopping experience with Black Bear Wines quick and easy, and may be used to send you promotional mailers, newsletters, and emails about offers or products you've previously purchased. You may unsubscribe at any time by following the link in any newsletter email to update your preferences.
Ordering
If you make a purchase in person, by telephone, or online, we will request additional information from you, including contact information (name, billing and shipping addresses, phone numbers) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to verify that the customer is the party placing the order. If we have trouble processing an order, this contact information is used to reach the customer.
Gift Recipients
We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients, and beyond completing delivery of their gift, we do not contact gift recipients in any way.
Cookies
A cookie is a small piece of data stored on a visitor's device containing information specific to that visitor's use of the website. Information placed in our cookies is accessible only to Black Bear Wines and will not be sold or shared with anyone else. We use cookies to store a unique session identifier, allowing us to maintain your shopping cart between page requests and your session from one visit to the next — so you don't have to log in more than once. If a customer declines cookies, they may still browse our site, though the experience will be limited, as the customer will be unable to log in or complete a purchase.
Log Files
We use IP addresses to analyze trends, administer the site, track aggregate customer movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
Black Bear Wines may share aggregate demographic information with partners; this information is not linked to any data that can identify an individual person.
We work with outside partners — including a shipping company to deliver orders, a payment processor to bill customers for goods and services, and technical partners which support the operation of our website. These partners do not retain, share, store, or use personally identifiable information for any secondary purposes.
We value your privacy and will never release account information to anyone outside the necessary core groups that help our business function — like those mentioned above — unless you give us authority to do so, or we are required to do so by law.
Your Privacy Choices
You may opt out of marketing communications at any time (see "Newsletter Subscription" above), update or remove your account information, and — depending on your state of residence — you may have additional rights regarding your personal information, such as the right to know what information we have collected about you, the right to request deletion of that information, and the right to opt out of the sale or sharing of personal information. Black Bear Wines does not sell personal information. To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are intended for adults of legal drinking age. We do not knowingly collect personal information from children, and any account holder must confirm they meet the legal age requirement during registration.
Links
This website contains links to other sites. Black Bear Wines is not responsible for the privacy practices of such other sites. We encourage customers to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security
When our order form requests sensitive information (such as a credit card number), that information is encrypted and protected using industry-standard TLS/SSL encryption. Look for the lock icon in your browser's address bar to confirm you are on a secure connection before entering sensitive information.
While we use encryption to protect sensitive information online, we also take steps to protect customer information offline. Access to personally identifiable information is restricted to employees who need it to perform their job duties (for example, fulfilling an order).
Correcting / Updating Personal Information
If your personal information changes (such as your shipping or billing address), you can add, update, or delete information — including saved addresses and payment methods — from the "My Account" page on our site. You can also update your login information and opt out of our newsletter at any time.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this privacy policy or how your information is handled, please contact us at:
Black Bear Wines & Spirits
221 Post Road West
Westport, CT 06880
Phone: [Insert Phone Number]
Email: [Insert Email Address]
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